Returns & Exchanges

At Acon, we stand by the performance and quality of our sports gear, offering a 30-day window for returns or exchanges to ensure you are completely satisfied with your purchase. Items must be in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Gear

  Securely pack the products in their original boxes, ensuring all components and manuals are included to prevent damage during transit.

• 3.
  Label and Ship

  Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team verifies the condition of the returned equipment, your refund or exchange will be processed within 5-7 business days.